Effective Date: August 26, 2026
Last Updated: August 26, 2026
At SarawakAgro.com (“we,” “our,” or “us”), we value your privacy and are committed to protecting the personal and business information of our directory users, exhibitors, and site visitors. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data when you visit our website or submit a business listing, in accordance with the Malaysian Personal Data Protection Act 2010 (PDPA).
1. Information We Collect
We collect information directly from you when you register a business listing, submit an inquiry form, or interact with our platform:
- Public Listing Information: Business/Farm name, contact person name, division/location in Sarawak, business category, Agrofest zone details, product photos, and descriptions.
- Direct Contact Data: WhatsApp phone numbers, direct contact numbers, email addresses, and social media handles submitted for public display.
- Technical & Usage Data: IP address, browser type, device details, pages visited, and cookies collected automatically via standard WordPress and analytics infrastructure.
2. How We Use Your Information
We process your data for the following legitimate business purposes:
- Directory Publishing: To display your business details on our public directory so buyers and farmers can contact you directly via WhatsApp.
- Agrofest & Event Support: To index exhibitors for Sarawak Agrofest and related state agricultural showcases.
- Platform Operations: To respond to user inquiries, verify local supplier profiles, and send operational updates regarding your listing.
- Site Improvement: To monitor directory traffic, analyze user trends across Sarawak divisions, and improve site performance.
3. Public Disclosure of Listing Data
SarawakAgro.com is a public business-to-business (B2B) and business-to-consumer (B2C) discovery platform.
Important Note: Any telephone number, WhatsApp contact, location, or product image submitted specifically as part of a Directory Listing or Agrofest Vendor Profile will be publicly accessible on the internet. Do not submit private personal phone numbers if you do not wish them to be visible to site visitors.
We do not sell, rent, or trade non-public personal contact data (such as administrative login details) to third-party marketers.
4. Third-Party Services & Links
Our website contains interactive features and links to third-party services:
- WhatsApp Integration: Clicking “Contact via WhatsApp” redirects you to WhatsApp (operated by Meta Platforms Inc.). Any chat interactions outside our domain are governed by Meta’s own Privacy Policy.
- Hosting & Plugins: Our site operates on WordPress (using HivePress and Astra frameworks) with secure cloud hosting. Standard security logging protocols apply.
5. Cookies and Tracking
We use basic operational cookies to ensure smooth site navigation, preserve search filter preferences (such as division or category selections), and analyze general website traffic. You can disable cookies in your browser settings, though some directory search features may function with reduced efficiency.
6. Your Rights Under Malaysia PDPA
As a data subject, you have the following rights regarding your information:
- Right to Access: Request a copy of the personal data we hold about you.
- Right to Correction: Request updates or corrections to outdated or incorrect business listing details.
- Right to Removal: Request the deletion or unlisting of your business profile from our directory at any time.
To exercise any of these rights, contact us at admin@sarawakagro.com or via our designated admin WhatsApp support line.
7. Updates to This Policy
We reserve the right to update this Privacy Policy periodically to reflect site improvements or regulatory changes. Updated revisions will be published on this page with a revised “Effective Date.”
8. Contact Information
For any privacy-related questions or data removal requests:
- Website: SarawakAgro.com
- Email: support@sarawakagro.com
- Location: Kuching / Bintulu, Sarawak, Malaysia